１．We are committed to respecting the privacy rights of visitors to the website owned by us. Following are the outlines of our primary policies

We comply with the laws related to the protection of “Personal Information”, the article #57 and other relevant articles which were enacted on May 30, 2003. We set forth the following policies to protect our clients’ personal information we collect online.

• (1)About compliance with privacy laws

  We comply with privacy laws and its relevant articles which govern the protection of personal information as well as the guidelines issued by the concerned authorities.

• (2)About strengthening of the system to administer information

  We maintain commercially reasonable safeguards to ensure the security of integrity and privacy of the Personal Information provided by you. For getting this job done effectively, we use an administrator who administers privacy data. The information collected by us shall be safeguarded properly and seriously by this administrator so they are not damaged, lost, mutilated, cooked or leaked.

• (3)About consolidating of rules for privacy protection

  We consolidate our company rules for collecting, using, storing, and removing of your information. We set clear guidelines and make them well understood by all our employees.

• (4)About collecting and using of information

  When we collect information from you, we make our purpose fully known to you, and we collect the information to the extent limited to such purpose only.

• (5)About prohibiting use of information for purposes other than those intended

  We do not use information without permission of the user for any purpose other than those intended, or otherwise approved by the laws.

• (6)About administrating of our affiliated companies who may upon occasion use the information to provide their services

  We may upon occasion provide your personal information to our affiliated companies or other companies to whom we assign our business. All offers are carefully developed to ensure that they meet our standards. We educate and administer them so your privacy is protected properly. Our goal is to target those site-users who we believe will find our offers of value.

• (7)No distribution of your personal information to third parties

  As a general policy, we do not share, sell or trade your Personal Information with third parties without permission from the user.

• (8)About improving of our staff education

  We produce a manual about what the privacy protection laws are, distribute it to all our employees, open orientation seminars occasionally and train, enlighten, and educate them.

• (9)About corrections to personal information collected online

  You may request to view the Personal Information collected about you by sending an E-mail to us at the Contact Address. We will provide you with such Personal Information (or a summary thereof) for review only to the email address we have on file for the account name that is associated in our database for such information. If at any time you wish to change, correct or update your Personal Information, or have it removed from our database, please contact us by sending an email to the Contact Address. We accept your request promptly, limiting to the reasonable and necessary extent.

• (10)About our desk to answer your inquiries about your Personal Information

  We install our counseling desks where we answer your questions or complaints concerning our handling of your Personal Information. If at any time you wish to change, correct or update your Personal Information, or have it removed from our database, we will accept your wish in a proper way, unless otherwise applicable by laws.

２．About purpose of use of your Personal Information

We will use the Personal Information provided by you in accordance with good commercial practice and applicable law for the purpose of performing our services listed below, limiting to its necessary extent. Furthermore, to carry out our services effectively, we may upon occasion provide your Personal Information to our business partners and other third parties directly involved in the successful fulfillment of services on your behalf, including bus and other transportation partners. In such cases, however, we sign an agreement with them binding them to meet our standards for privacy protection.
About what business we can do In accordance with law, we can do the business listed below.
About what business we can do Passenger transport business.

• Operation of automotive service factories
• Tour organizing and recruiting business both domestic and overseas
• Agency business of life insurance and insurance against loss
• Real Estate business (parking lots, lease)
• Employment/Recruiting/Placement/Staffing service business
• Advertising business
• Recruit at J-COACH GROUP
• About our goods and services
• All other services associated with the above businesses

３．About how we deal with sensitive information

We do not provide third parties with such sensitive personal information that include the following, with an exception, however, of the cases listed below. Political opinions, Religious belief (religion, idea, and faith), Alliance with labor unions, Race, Nationality, Address of domicile, Health/Medical record, Crime record.

• (a) If applicable by laws
• (b) If necessary for protecting human life, body or property
• (c) If necessary for preserving public health or promoting sound growth of children
• (d) When those assigned by Government or local organs need to cooperate for performing their jobs applicable by laws
• (e) When bio-certificate applicable to sensitive information, is used to identify a person concerned

４．About the question of how to deal with personal information on home pages and cell-phones

We sometimes accept orders for our goods or services on our home pages or cell-phone sites. In such cases, we use cutting-edge encoding technology of SSL (Secure Sockets Layer) thereby to prevent unlawful access or leakage of information.

５． About procedure of viewing your personal information

If you wish to view your personal information stored in our database, we accept your request subject to your identity being verified for a reasonable period and to a reasonable extent. (note: we can not sometimes provide such information that we store in accordance with the law).

６．About procedure of correcting or removing your information

You can request to correct or get removed your information stored with us which has inconsistencies with the facts. Our acceptance is subject to your identity being verified for a reasonable period and to a reasonable extent.
(note: we, however, can not accept your request sometimes for such information that we store in accordance with law).

７．About suspension of use or removal procedure

You can request to get the use of your information suspended or removed subject to our verifying your identity and subject to the reasons below for a reasonable period and to a reasonable extent.

• A) If we obtain your information by an unauthorized means
• B) If we use your information for a purpose other than intended
• C) If we provide your information to a third party without your permission

When we suspend use of your information, either partially or wholly, you must understand that we might not offer our services the way you want.

８．About how to apply for viewing and about its reception desks

If you wish to view, correct, suspension of use, removal or inquiry of your information which we store, we accept the way as follows. Please understand, however, that we might be unable to accept your request sometimes if you make your request otherwise.

• (Ⅰ)About how to apply

  You come to our counseling desk directly to apply. You will then be guided about the process to take. At the desk, you are requested to verify the identity of yourself or of your proxy. A form must then be filled in and submitted to our staff at the desk.
  You will receive our reply later on by writing or by other means.

  • a)About our reception desk

    J-COACH　Corporation

    TEL：03-5425-7272

    E-mail：webmaster@j-coach.com

  • b)Business hours

    From 9:00a.m. through 5:00p.m. on weekdays.

  • c)About how to verify the identity of yourself or of your proxy

    In case you apply by yourself: You present either one of the following: Your Driver’s License, Passport, or Health Insurance.
    In case your proxy applies, he/she presents your Power Of Attorney named and sealed, together with certificate of your seal impression.

• (Ⅱ)About handling fee

  We charge you yen1,000 (postage plus consumption tax included).